Frequently Asked Questions

Everything you need to know about your Untamed experience.

How long does shipping take?

Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our 'True-to-Fit' chart. If you are between sizes, we suggest sizing up for a more relaxed fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Untamed is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with Fair Trade certified factories.

Can I change or cancel my order?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.